Careers

Description & Requirements

As a Data Processor, you will support the data collection and processing of clinical research documents, and system data while utilizing our proprietary software system.  You will assure superior customer service and adhere to company policy and regulatory requirements. 
 
Special Note:  This is a temporary position, which we expect to last 3 – 12 months, and may or may not lead to a full-time position.  We will evaluate the individual’s performance, attendance and company needs when selecting our new employees.  This is a great opportunity to learn something new, in an extremely rewarding industry.  We internally call this position an Operations Coordinator.    

Remote:  

• We are currently working remotely and will do so at least until the end of 2020.  We will evaluate any plans to return to the office when it’s appropriate to do so.  Due to this reason, we are looking for local candidates only.

Why are we hiring?

• The clinical research industry is always growing, especially during the COVID pandemic!  We are hiring more members to join our operations teams in order to help our clients with their clinical research studies. 

Essential Duties/Responsibilities, depending on the team assigned:

• Utilize proprietary software to locate all data and documents pertaining to specific clinical trial review
• Accurately and completely enter information in database.  Process and transmit work orders
• Create and update client account information
• Respond to client’s requests for information
• Other similar level responsibilities pertaining to the processing of information and documents

Education Requirements: 

• High School Diploma Required  

Qualifications/Experience Requirements:

• 2+ years of experience in an office setting performing working in a database system, or a combination of a 2 year or higher degree and work experience
• Able to deal effectively with high volumes, rigid deadlines, and frequent changes
• Able to learn and utilize specialized database systems

About Us

For over 50 years, WCG IRB has been at the forefront of protecting the rights and welfare of human subjects during all phases of clinical trials. Recognized as the gold standard of human subject protection, WCG IRB is the trusted partner to over 1,000 institutions in the United States alone.  Our team members are passionate about growth, innovation and collaboration. We are constantly striving to impact the healthcare needs today and in the future!  If you wish to be a part of a company which is making a difference around the globe, apply today!

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.

Description and Requirements

Our Clinical Study Document Processors are responsible for processing clinical study research documents while utilizing our proprietary software program. This is a production position; speed and accuracy are important to our clients.  Over time you will have the opportunity to rotate between various functions and gain new skills and increase your pay!  If you’re looking for a position where you can contribute using your administrative and database skills, this role might be right for you. This position is internally called IRB Operations Specialist.

Why are we hiring?

The clinical research industry is always growing, especially during the COVID pandemic!  We are hiring more members to join our operations teams in order to help our clients with their clinical research studies.

Essential Duties/Responsibilities:

• The primary responsibility will be to collect, revise, and process clinical trial and protocol documents in preparation for our board’s review.
• Review and edit the documents to comply with company formatting standards.
• Enter data into our proprietary software.
• Work effectively in a queue with high volumes and frequent changes, all while meeting rigid deadlines.
• Maintain both speed and accuracy requirements.
• Overtime is often required in order to meet deadlines and to help clinical trial participants.  We estimate 0-10 hours of overtime weekly, depending on company needs.

What this job is not:

We are not editors. Our review process is focused on the content of the clinical study, which is submitted to us by our clients.

Education Requirements:

• HS Diploma is required
• College Graduates are encouraged to apply.

Qualifications/Experience:

• Bachelor’s degree or two+ years of office experience where proofing documents and attention to detail were essential elements of your job requirements.
• Intermediate skills with Microsoft Word and Microsoft Outlook.
• A background in utilizing specialized database systems to process work is strongly desired.
• Ability to quickly proofread and detect errors in formatting.

Our Benefits:

• Competitive salary
• Robust medical, dental and vision plans – within 30 days of your employment.
• 20 PTO days to start and 11 paid holidays annually
• Matching 401K program
• No parking fees
• Tuition reimbursement
• More!!!

Remote:  

We are currently working remotely; however, we plan to return to the office environment when it’s appropriate to do so.  Due to this reason, we are looking for local candidates.

About Us

For over 50 years, WCG IRB has been at the forefront of protecting the rights and welfare of human subjects during all phases of clinical trials. Recognized as the gold standard of human subject protection, WCG IRB is the trusted partner to over 1,000 institutions in the United States alone.  Our team members are passionate about growth, innovation and collaboration. We are constantly striving to impact the healthcare needs today and in the future!  If you wish to be a part of a company which is making a difference around the globe, apply today!

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.

Description and Requirements

The IT Service Desk Analyst will assist with providing front-line level 3 support services. The IT Service Desk Analyst will also be responsible for responding to, documenting and resolving help requests in a timely and efficient manner in accordance with established processes and SLA’s, assist with developing fixes and deployments of internal developed software products.

Education / Experience Requirements:

Associate’s degree (A. A.) or equivalent from two-year college or technical school

Qualifications:

Minimal 3 years’ experience in a similar role

Essential Duties:

• Own and drive to completion help requests in ticketing system as per established processes and SLA’s.
• Document the resolution of tickets and contribute to the content of the knowledgebase.
• Monitor ticket systems for incoming requests and work according to priority and severity.
• Create documentation required to implement client system changes utilizing established change control processes
• Provide support to the software development teams as required to assist with resolution of escalated tickets.
• Troubleshoot existing and arising application problems.
• Work with the escalation team to report and evaluate customer problems.
• Troubleshoot with company personnel on software product issues to minimize interruption of work operation.
• Troubleshoot software application issues and create necessary fixes which might entail code changes.
• Develop software fixes in accordance to established procedures and SDLC process
• Prepare and document build of software products and participate in the change control process.
• Own deployments of software products into QA and Production environments
• Explain problems and/or solutions to end user in laymen’s terms.
• Provide hardware and software recommendations to manager.

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.

Description and Requirements

Our Senior Software Engineer will be using Microsoft software development stack, specifically .NET, C#, Azure and SQL, assist with the software development efforts for maintaining and enhancing applications. He/She will work within a fast paced environment as part of an agile team and provide technical guidance to BAs, testers and other software developers. Ability to quickly learn business applications and new technologies will be essential. Adhere to best practices and SDLC process while delivering software solutions on time and with quality.

Educational Requirements:

Bachelor’s degree or equivalent and 5 years of software development experience; or 8 years related experience and/or training; or equivalent combination of education and experience.

Qualification Requirements:

Minimum of 5+ years of similar experience

Essential Duties and Responsibilities:

• Own and drive to completion software solutions for assigned defects and enhancements using Microsoft .NET, Azure and SQL
• Own and drive to completion technical documentation for software solutions, including system design diagrams, architecture diagrams and required change control documentation
• Work as part of an agile team to deliver software solutions on time and with quality.
• Document the root cause and resolution of assigned tickets and contribute to the content of the IRB applications knowledgebase.
• Work assigned tickets according to priority and severity and communicate timely to end user and manager on ticket status and progress.
• Create documentation required to implement client system changes utilizing established change control processes
• Provide support to the software development teams as required to assist with resolution of escalated tickets.
• Debug assigned defects related to applications and provide recommendations for resolving root cause.
• Develop software fixes in accordance to established procedures and SDLC process.
• Prepare and document build of software products and participate in the change control process.
• Assist with deployments of software products into QA and Production environments
• Explain problems and/or solutions to end users, management and non-technical team members in laymen’s terms.
• Mentor other software developers on best practices and provide peer review of code changes
• Provide hardware and software recommendations to manager.
• Provide process improvement ideas to manager.
• Keep current with Microsoft software development trends

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.

Description and Requirements

As a strategic partner, the Human Capital Management (HCM) Business Partner aligns business objectives with employees and management in their designated operating unit. This position will play a critical, strategic role on the HCM Team by providing thought leadership and direction to assigned internal client groups regarding the design, execution and measurement of people/talent capability planning and development and optimization of HCM programs and solutions. Serve as the primary focal point for delivering HCM programs and solutions to the internal client groups. The HCM Business Partner will act as employee champion and change agent. The HCM Business Partner assesses and anticipates HR-related needs and communicates these needs proactively to our HCM department leadership and to the operating unit management to develop integrated solutions.

Responsibilities:

• Provide top-quality coaching, customer service, and solutions in all areas of HR, including employee relations, talent management, rewards and leadership training
• Develop talent within the assigned client groups to meet current and future business needs
• Work with assigned corporate leaders to rollout critical HR programs (performance management, leadership development, incentives, succession)
• Identify and consult on human resource strategies, programs, and/or processes in response to changing internal and external conditions
• Partner with HCM Centers of Expertise (Benefits, Recruiting, Compensation) to provide strategic insight on the design and development of HR programs, tools and processes. Be well versed in employee recruitment strategies and process.
• Have the ability to partner with internal client management to drive human capital in order to implement process and programs to drive human capital to achieve and exceed revenue targets.
• Liaise between the Centers of Expertise, other HRBP and assigned client groups to ensure consistency in policy interpretation and application.
• Monitor and report on key talent metrics for assigned client groups
• Analyze trends and metrics in partnership with HCM team to develop solutions, programs and policies.
• Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations
• Support/facilitate significant organization change initiatives (via change management, organization design)
• Forecast talent needs for assigned client groups and work with team to put in plans for each group
• Develop and implement diversity inclusion strategies with assigned leaders
• Ensure compliance with employment laws. Coach managers and employees on requests for FMLA and ADA accommodations.

Educational Requirements:

Bachelor’s degree required

Certification Requirements:

SPHR preferred

Qualifications / Experience:

• Minimum 6 years of HR experience the design, development and execution of human resources strategies and tactics.
• Strong consultative, presentation, analytical and business communication skills (oral and written) required.
• Ability to visualize and effectively convey a “big picture” view of strategic HR and how it fits with WCG business strategies.
• Must be able to exercise sound judgment in evaluating situations and making decisions, flexible, work with interruptions, work in stressful situations, and shift priorities of work as required.
• Must be able to plan and organize work effectively to meet established guidelines.
• Must have advanced skills in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
• Familiarity with HRIS systems (ADP a plus) Up-to-date knowledge of legislation and regulations that will impact the effective implementation of WCG’s HR policies and practices

Travel Requirements: Minimal

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.

Description and Requirements

The Executive Assistant provides administrative support to the Chief Operating Officer and others on the management team on a daily basis and oversee the office administrative support functions. Within the scope of this position, contribute to the company’s overall mission to protect the rights and welfare of human subjects involved in clinical research.

This is a part-time position estimated to be 20 hours per week.

Education Requirements:

Associate’s degree (A. A.) or equivalent combination of education and experience.

Qualifications/Experience Requirements:

• Minimum of 5 years of experience in an office support position, with preferably 2 years minimum supporting a member of an executive management team.
• Must have advanced knowledge in Microsoft Word, Excel, Outlook and Access with proficiency in typing accurately and with reasonable speed
• Previous travel planning and events planning experience is required.
• Key attributes for this position include a history of professionalism, flexibility, good attitude., and demonstrated ability to uphold a strict level of confidentiality
• Have the ability to anticipate needs and preferences of executive-level staff so as to step in and handle requests received.
• Must have demonstrated sound judgment skills, and ability to work independently and responsibly.
• Ability to multi-task, work in stressful situations, and meet strict deadlines.
• Must have demonstrated initiative and be a self-starter.
• Must have excellent communication skills, both verbal and written, and possess attention to detail.
• Ability to proof-read and detect errors in typing, spelling, grammar, syntax and punctuation required.

Essential Duties/Responsibilities:

• Provide administrative support to COO and management team on a daily basis; prepare background information in preparation for their professional commitments; keep executive calendars, including determining priority of follow-up items; make travel arrangements; oversee and/or coordinate arrangements for meetings; anticipate needs of COO – screen, prioritize and distribute calls, mail, and e-mails.
• Coordinate travel arrangements for other local executives and leaders, as well as, coordinating travel and arrangements for visitors from the other Ethical Review companies.
• Provide oversight of administrative support processes including the visitor check-in security process, and coordination of general office support tasks (ordering of supplies, phone customer service, coordination of building maintenance needs, etc).
• Assist in managing the CGIRB recognition program, including collaborating with Human Capital Management to drive harmonization of recognition programs and employee engagement activities across the Ethical and Regulatory Review division.
• Will assist in special projects involved in supporting CGIRB and other IRBs, as appropriate. This may involve coordination of documentation, reporting, and data analysis.
• Manage correspondence generated by the COO or other executive leaders. Produce or oversee the production of letters, e-mails, memos, meeting notices, reports, schedules and other documents from rough drafts, notes or transcription; take and transcribe meeting minutes; gather information and finalize meeting agendas.
• Collect and analyze a variety of specialized data as necessary to prepare and maintain routine and ad hoc reports, as directed.
• Insure confidentiality and professionalism in dealing with all company issues.
• Proofread and coordinate distribution of all outgoing correspondence.
• Provide secretarial support to other members of senior management team as needed.
• Act as a back-up for Receptionist duties; filling in with duties up front as needed, including answering of phones.
• Completes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling required transactions. Keep COO updated on these activities as required.
• Develop and sustain a level of professionalism among staff, clients, and visitors.

About Us:

Since 1996, Copernicus Group Independent Review Board® (Copernicus IRB) has been the foremost provider of high-quality ethical review services, focused on the protection of human subject research, during all stages of clinical trials. Renowned for the relentless pursuit of efficiency, Copernicus IRB is incomparably organized to meet the demands of the industry, and consistently delivers the most streamlined and highest quality review services to its clients.

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.

Description and Requirements

Our Clinical Research – Operations Specialist are responsible for processing clinical study research documents while utilizing our proprietary software program. This is a production position; speed and accuracy are important to our clients. Over time you will have the opportunity to rotate between various functions and gain new skills and increase your pay! If you’re looking for a position where you can contribute using your administrative and database skills, this role might be right for you. This position is internally called IRB Operations Specialist.

Why are we hiring?

The clinical research industry is always growing, especially during the COVID pandemic! We are hiring more members to join our operations teams in order to help our clients with their clinical research studies.

Essential Duties/Responsibilities:

• The primary responsibility will be to collect, revise, and process clinical trial and protocol documents in preparation for our board’s review.
• Review and edit the documents to comply with company formatting standards.
• Enter data into our proprietary software.
• Work effectively in a queue with high volumes and frequent changes, all while meeting rigid deadlines.
• Maintain both speed and accuracy requirements.
• Overtime is often required in order to meet deadlines and to help clinical trial participants. We estimate 0-10 hours of overtime weekly, depending on company needs.

What this job is not:

We are not editors. Our review process is focused on the content of the clinical study, which is submitted to us by our clients.

Education Requirements:

• HS Diploma is required
• College Graduates are encouraged to apply.

Qualifications/Experience

• Bachelor’s degree or two+ years of office experience where proofing documents and attention to detail were essential elements of your job requirements.
• Intermediate skills with Microsoft Word and Microsoft Outlook.
• A background in utilizing specialized database systems to process work is strongly desired.
• Ability to quickly proofread and detect errors in formatting.

Our Benefits:

• Competitive salary
• Robust medical, dental and vision plans – within 30 days of your employment.
• 20 PTO days to start and 11 paid holidays annually
• Matching 401K program
• No parking fees
• Tuition reimbursement
• More!!!

Remote:

We are currently working remotely; however, we plan to return to the office environment when it’s appropriate to do so. Due to this reason, we are looking for local candidates.

About Us:

For 50 years, WCG has been at the forefront of protecting the rights and welfare of human subjects during all phases of clinical trials. Recognized as the gold standard of human subject protection, WCG is the trusted partner to over 1,000 institutions in the United States alone. Our team members are passionate about growth, innovation and collaboration. We are constantly striving to impact the healthcare needs today and in the future! If you wish to be a part of a company which is making a difference around the globe, apply today!

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.